Spalding University CORF will take appropriate steps to ensure that persons with disabilities, including persons who are deaf, hard of hearing, or blind, or who have other sensory or manual impairments, have an equal opportunity to participate in our services, activities, programs and other benefits. The procedures outlined below are intended to ensure effective communication with patients involving their medical conditions, treatment, services and benefits. The procedures also apply to, among other types of communication, communication of information contained in important documents, including waivers of rights, consent to treatment forms, financial and insurance benefits forms, etc. All necessary auxiliary aids and services shall be provided without cost to the person being served.
All staff will be provided written notice of this policy and procedure, and staff that may have direct contact with individuals with disabilities will be trained in effective communication techniques, including the effective use of interpreters.
1. Identification and assessment of need:
Spalding University CORF provides notice of the availability of and procedure for requesting auxiliary aids and services through notices in our brochures, handbooks, letters, print/radio advertisements and through notices posted the lobby/intake area and treatment rooms (College of Health and Natural Sciences building room numbers 112, 115, 120. When an individual self-identifies as a person with a disability that affects the ability to communicate or to access or manipulate written materials or requests an auxiliary aid or service, staff will consult with the individual to determine what aids or services are necessary to provide effective communication in particular situations.
2. Provision of Auxiliary Aids and Services:
Spalding University CORF shall provide the following services or aids to achieve effective communication with persons with disabilities:
A. For Persons Who Are Deaf or Hard of Hearing
(i) For persons who are deaf/hard of hearing and who use sign language as their primary means of communication, the Speech Language Pathologist, Alison Amshoff, M.S. CCC/SLP; M.Ed.; ATP, (502) 873- 4211, is responsible for providing effective interpretation or arranging for a qualified interpreter when needed.
In the event that an interpreter is needed, the Administrator, Dr. Laura Strickland is responsible for obtaining an outside interpreter if a qualified interpreter on staff is not available. In Every Language has agreed to provide interpreter services. The agency’s telephone number is (502) 213-0317. The following phone access number should be called when interpretative services are needed: 1 (866) 908-6156. Therapists should call the access telephone number and provide the Spalding University CORF code. The operator can assist clients and therapist in determining the language needed and will connect with an appropriate interpreter.
(ii) Communicating by Telephone with Persons Who Are Deaf or Hard of Hearing
Spalding University CORF utilizes relay services for external telephone with TTY users. We accept and make calls through a relay service. The state relay service number is 711
(iii) For the following auxiliary aids and services, staff will contact Dr. Laura Strickland, who is responsible to provide the aids and services in a timely manner:
Note-takers; computer-aided transcription services; telephone handset amplifiers; written copies of oral announcements; assistive listening devices; assistive listening systems; telephones compatible with hearing aids; closed caption decoders; open and closed captioning; telecommunications devices for deaf persons (TDDs); videotext displays; or other effective methods that help make aurally delivered materials available to individuals who are deaf or hard of hearing.
|Williams Sound System|
Additionally Spalding University CORF has access to an extensive network of assistive technology devices through Kentucky Assistive Technology for All, https://katsnet.at4all.com
(iv) Some persons who are deaf or hard of hearing may prefer or request to use a family member or friend as an interpreter. However, family members or friends of the person will not be used as interpreters unless specifically requested by that individual and after an offer of an interpreter at no charge to the person has been made by the facility. Such an offer and the response will be documented in the person’s file. If the person chooses to use a family member or friend as an interpreter, issues of competency of interpretation, confidentiality, privacy and conflict of interest will be considered. If the family member or friend is not competent or appropriate for any of these reasons, competent interpreter services will be provided.
NOTE: Children and other residents will not be used to interpret, in order to ensure confidentiality of information and accurate communication.
B. For Persons Who are Blind or Who Have Low Vision
- Staff will communicate information contained in written materials concerning treatment, benefits, services, waivers of rights, and consent to treatment forms by reading out loud and explaining these forms to persons who are blind or who have low vision.
All documentation for the SU CORF can be accessed in large print, Brailled, and electronically formatted text as needed. These materials may be obtained by requesting materials in advance by calling Dr. Laura Strickland, Administrator, at (502) 873-4219.
Staff will contact Dr. Laura Strickland, (502) 873- 4219, who is responsible to provide the aids and services in a timely manner:
Qualified readers; reformatting into large print; taping or recording of print materials not available in alternate format; or other effective methods that help make visually delivered materials available to individuals who are blind or who have low vision. In addition, staff are available to assist persons who are blind or who have low vision in filling out forms and in otherwise providing information in a written format.
|Applications for IPADs||Eye Glasses|
|Look Tel Mondy Reader||Read2Go|
|Light Detector||RFB&D audio|
|Voice Brief||Intel Reader|
|VM Vidoe Motion Detector||Piaf|
|talking Scientific Calculator||Mini-viewer|
|Capti Web Player||Mini Light Box|
|Motion X GPS||Quick Look|
|5-0 Raido Police Scanner||Eye Glasses|
Additionally Spalding University CORF has access to an extensive network of assistive technology devices through Kentucky Assistive Technology for All, https://katsnet.at4all.com.
C. For Persons With Speech Impairments
To ensure effective communication with persons with speech impairments, staff will contact Alison Amshoff, M.S. CCC/SLP; M.Ed.; ATP, at (502) 873-4211, who is responsible to provide the aids and services in a timely manner:
Writing materials; TDDs; computers; tablets; flashcards; alphabet boards; communication boards; and other communication aids.
Spalding University has the following assistive devices:
|iPODS||Scene Communication Builder|
|Go Talk 4||AdvancedAuditory Communicator|
|Go Talk 6||Link Plus|
|Go talk 20Tech Talk 4||Pollyana|
|Tech Talk 8||Twin talker|
|Tango||Talk 4 Communicator with Scanning|
|Leo||Flip ‘nTalk 12 level|
|Mini Com||Talking Arm Band|
|Big Mac||Photo Buttons|
|Little Mac||Dynavox with Eyegaze|
|Cheap talk 4||Tobi C12|
|Nova Chat 7||Lingo|
|AdvancedAuditory Communicator||SceneCommunication Builder|
Additionally Spalding University CORF has access to a network of assistive technology devices through Kentucky Assistive Technology for All, https://katsnet.at4all.com
D. For Persons With Manual Impairments
Staff will assist those who have difficulty in manipulating print materials by holding the materials and turning pages as needed, or by providing one or more of the following:
note-takers; computer-aided transcription services; speaker phones; or other effective methods that help to ensure effective communication by individuals with manual impairments. For these and other auxiliary aids and services, staff will contact Dr. Laura Strickland at (502) 873-4219, who is responsible to provide the aids and services in a timely manner. Additionally Spalding University CORF has access to a network of assistive technology devices through Kentucky Assistive Technology for All, https://katsnet.at4all.com.
Sign Language Interpreters As of January 2013
We currently have one staff member available who is qualified to interpret American Sign Language. The following staff member(s) who are qualified to interpret American Sign Language:
Alison Amshoff, M.S. CCC/SLP; M.Ed.; ATP., (502) 873- 4211
The Director of Clinical Services, Dr. Laura Strickland, (502) 873- 4219 is responsible for obtaining an outside interpreter when required.
The Director of Clinical Services has chosen the following interpreter referral agency to ensure that qualified persons with disabilities, including those with impaired hearing, can adequately communicate with staff members:
In Every Language
Terena Bell & Abigail Thompson
Contact office: (502) 213-0317