Spalding students and staff may access a number of University services through a mobile phone, PDA, IPod, IPad or similar device. Spalding University’s web page has a mobile style sheet that allows quick access to your favorite pages. You can also disable the mobile version and view the full website.
MOX Mobile App for Student Information
Email On the Go
Spalding email may be accessed on mobile phones through Exchange ActiveSync. Instructions for popular phones are below.
How do I set up Exchange ActiveSync on an Apple iPhone, IPod or IPad?
- Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
- Tap Microsoft Exchange.
- Tap in the E-mail box and enter your full e-mail address (for example, email@example.com).
- Tap in the Username box and enter your username (it is the first part of your email before the @ symbol).
- Tap in the Password box and enter your password.
- Optionally, tap in the Description box and enter a short description for the account.
- Tap Next on the upper right corner of the screen.
- Tap in the Server box and enter mail.spalding.edu. If prompted for the domain enter Students if you are a student or Spalding if you are faculty or staff.
- Tap Next.
- Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF.
- Tap Save.
- If you’re prompted to create a new passcode, tap Continue and enter a numeric passcode. You’ll need to enter the passcode twice.
How do I setup Spalding email on an android phone?**(special notice on Android Phones)
- Open the application menu by tapping the upward arrow.
- Tap the email icon towards the bottom of the list.
- Enter your full email address (firstname.lastname@example.org) and account password and tap Next.
- Three options should be listed on the side: POP3 account, IMAP account and Exchange Account.
- Select Exchange Account.
- Now you need to enter your username and domain. The domain is spalding for staff or students for students. Then enter your account password if it is not auto-filled from step 3.
- Next you need to enter your exchange server name. mail.spalding.edu
- Also remember to check the box next to Use Secure Connection (SSL) then tap Done.(Note: you may also need to check Accept all SSL certificates)
- Continue configuring the remaining options as desired then tap Next. These options should be how often the email is checked, the amount that should be synchronized, to sync contacts from the account in question and whether or not to notify the user when new mail arrives.
- Assign an account name if desired.
- Assign a display name for the email account.
- Tap Done.
How do I setup Spalding email on a blackberry phone?
Spalding University does not have a Blackberry Enterprise Server. Some Blackberry phones can receive Spalding email. Please contact email@example.com to get advice on setting up your Blackberry.
How do I setup Spalding email on my Windows Phone 7?
- Swipe right to left to go to the program list.
- Select Settings.
- Select email and accounts.
- Select add an account.
- Select Outlook.
- In the Email Address field, enter your entire email address, such as firstname.lastname@example.org.
- Enter your Password.
- In the Username field, enter your username (the first part of your email address).
- In the Domain field, enter spalding (for staff and faculty) or students (for students).
- In the Server field, enter mail.spalding.edu
- Select Server requires encrypted (SSL) connection.
- Select sign in
If your phone only allows one exchange connection, you may setup email forwarding to receive your Spalding email on your phone. Some phones do not support exchange, so forwarding to another email service such as yahoo or gmail may be allow you to receive email on your mobile phone. Instructions for forwarding Spalding email are available at/about/technology/portal/.
There is a bug in the way the Android operating system handles ActiveSync connections with Exchange. It has been an issue for a few releases; however, Exchange Service Pack 1 brings the bug to the foreground.
What the tech boards are saying:
- Mobile devices running Android 2.2 “should” work with Exchange 2010 SP1
- Google fixed the bug in their ActiveSync code Sep 27, 2010. It is up to the handset manufacturers and network providers to provide an update (for the 2.2 release) to their customers’ handsets
- Devices running Android 2.1 may work, depending on handset manufacturer customizations
- Any device running Android OS earlier than version 2.1 will probably not work with Exchange 2010
- Android-based devices other than those listed below may also have issues.
Potentially Affected Phones:
- HTC Nexus One
- Motorola Droid 1
- Motorola Droid 2
- HTC Hero (possibly can’t receive attachments)
Potentially Working Phones:
- Samsung Galaxy S line, which includes:
- Sprint Epic 4G
- AT&T Captivate
- Verizon Fascinate
- T-Mobile Vibrant
- HTC EVO 4G
- Motorola Droid X
- Motorola Droid 2
How do I know what Android version I have on my phone?
- On your home screen, press Menu
- Press Settings (or find settings in your app drawer/dock)
- About Phone
- Scroll down to the Software Information option to find your Android version, model version, and build of your phone
If my Android phone has stopped working with Exchange, what can I do to resolve the issue?
- Please turn the phone off and then back on. If the issue persists, remove and then re-add the Exchange account on the Android phone