Password FAQ

Spalding Password Frequently Asked Questions

Spalding University requires that all students, faculty and staff use strong passwords to access online resources and computers in public areas. Strong passwords that change frequently are an important part of our efforts to safeguard the personal information of Spalding students and employees. The Information Technology Department is working toward providing a single username and password for all services used on campus. This will make it easier to access the many resources used at Spalding and also reduce confusion over which account or password to and when to use it.

Frequently Asked Questions about Passwords
Setting Up and Using Passwords at Spalding
How to do I get a my.spalding.edu password?
What other services can I use the passwords for?
How can I change my password?
What do I do if I forget my password?

Choosing a Good Password
What are the password standards at Spalding?
Complex passwords are harder to remember, especially those with numbers and special characters. Won’t any password be sufficient?
What are some strategies for choosing a good password?
Securing Your Password
Why should I care about password security?
How does someone steal a password?
Why do people steal passwords?
How often should I change my password?

Setting Up and Using Passwords at Spalding
How do I get a my.spalding.edu password?
You can activate your electronic services at Spalding University once you have your ID number. This is a seven digit number printed on your student ID or you bills. Visit the /portal for instructions on setting up your account.

What other services can I use that password for?
Your password is used in a number of web based software applications as well as signing into a computer on campus. These include Outlook Web Access 2010 (email), Blackboard, Web Advisor, Datatel, Singularity Imaging software and network folder access. For most students, staff and faculty these applications are available with a single sign on to http://my.spalding.edu.

How can I change my password?
You can change your password yourself on the http://my.spalding.edu web site. You will need to login first using your current password to do so. Then click the change my password button on the lower left side of the page.

What do I do if I forget my password?
If you forget your password, you can get it reset during the business day. Bring a picture ID to the Library Circulation desk, and a staff person there can assist you. Alternatively, you may call 502-585-9911 ext. 2398 or go to our online helpdesk (/itsupport) for online assistance.

Choosing a Good Password

What are the password standards at Spalding?
Spalding’s Passwords Policy provides guidance on creating and using passwords in ways that maximize security of the password and minimize misuse or theft of the password. Passwords must be a minimum of 8 characters and contain 3 of these four alphanumeric characters: capital letter, lower case letter, number and symbol (except these *+,/:;<=>?[]|) . The bottom line is:

  • Never choose an easy-to-guess password. Personal information which can be easily obtained by crackers should never be used in passwords. Examples of extremely bad passwords are words such as your significant other’s name, your children’s names, your birthday, your dog or cat’s name, your favorite NFL team, etc.
  • Do NOT write down your password unless you adequately secure it (for example, locking it away in a drawer or file cabinet). A strong password, which is written down and locked away, is better than an easily remembered (and cracked) password.
  • You must choose a password which is at least eight (8) characters long with at least one character being a digit or a symbol.
  • Your password must not exceed fourteen (14) characters in length.
  • You are not allowed to use spaces and avoid any of the following special characters in your password: *+,/:;<=>?[]|
  • You password must not appear in a dictionary.
  • Your password must not include the same character repeated more than 3 times. This is an example of an invalid password: AAAAAAAA1
  • Your password must not include more than 3 sequential characters on a computer keyboard. This is an example of an invalid password: QWERTYUI or 12345678A
  • Regardless of the password you choose, it is important to remember one critical rule: NEVER share it.

Complex passwords are harder to remember, especially those with numbers and special characters. Won’t any password be sufficient?
The use of complex combinations of characters is required to guard against the increasingly sophisticated automatic password-cracking mechanisms that now proliferate. The more complex the combination of characters used, the greater the chance that password crackers will fail. Spalding’s networks are continuously scanned, internally and externally, from all parts of the globe, and if there is a weak password to be had, it will be found and used to gain entry. Computers may be protected through the use of anti-virus software, personal firewalls, secure configurations, etc., but should the computer have a weak password, it can be cracked almost instantaneously and its contents and connection compromised.
What are some strategies for choosing a good password?
Passwords must be a minimum of 8 characters. They can be longer. You may use a phrase or shorthand for a phrase. Here are some examples.
• Use lines from a childhood verse
Verse Line: Yankee Doodle went to town
Password: YDwto#town
• Pick letters from a phrase that’s meaningful to you
Pass Phrase: Do you know the way to San Jose?
Password: D!Y!KtwTSJ?
• City Expression interspersed with street address
Chicago is my kind of town
Password: C1i2mY1K5o6t
• Foods disliked during childhood
Food: rice and raisin pudding
Password: ric&rAiPudng
Note: Obviously, you shouldn’t use any of the passwords used as examples in this document. Treat these examples as guidelines only.

Securing Your Password

Why should I care about password security?
The information that your account has access to may be of a confidential nature and/or important to the University and it is your responsibility to keep it secured. If someone were to get into your account, they may see information such as: social security numbers and names, credit card numbers, disciplinary information about a student, etc. Should any of this information be read by someone who is not authorized to see it, Spalding University, your department, or even individual users may have legal liability. Even your own email communications could be read and shared on the Internet.

How does someone steal a password?
There are dozens of password cracking programs available freely on the Internet. These programs can be used to repeatedly try to access your account, and are set up to try dictionary words, variations on them, and more. That’s why we have the requirements and guidelines that we do.

Why do people steal passwords?
People steal passwords for a variety of reasons. Sometimes it is just a game. Other times, they want to use your account, or even your computer, for their own reasons, whether for monetary gain, political statements, or some other agenda.

How often should I change my password?
Staff and Faculty are required to change passwords every 30 days. You will be notified on the http://my.spalding.edu within 10 days of your password expiring. For staff and faculty who do not use the portal you will be notified when logging into a PC on campus and you may change your password at that time.

For students, we recommend changing your password every six months. You may even want to do it more frequently. Students are prompted every 30 days to renew or change passwords. If students do not log in for more than 30 days, they will be prompted to change their password.