Office of Financial Aid Code of Conduct

Spalding University along with the Office of Financial Aid and its employees are committed to the highest level of standards and ethical practices.  It will continue to be our goal to provide the best service to both our students and parents.  The Office of Financial Aid requires each employee to agree to and sign the National Association of Student Financial Aid Administrators Code of Conduct.  By signing this statement each employee agrees to accept the responsibility to avoid any inconsistencies that may not be a mission of the Office of Financial Aid or the University.

The Spalding University Office of Financial Aid staff member shall:

  1. Refrain from taking action for his or her personal benefit.
  2. Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  3. Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  4. Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  5. Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U. S. Department of Education) involved in making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of or sponsored by any such entity.
  6. Disclose to his or her institution in such a manner as his or her institution may prescribe any involvement with or interest in any entity involved in any aspect of student financial aid.

 Statement of Ethical Principles

The primary goal of the financial aid professional is to help students achieve their educational potential by providing appropriate financial resources. Spalding University’s Office of Financial Aid members are required to exemplify the highest level of ethical behavior in helping students and families find the best way to pay for college and demonstrate the highest level of professionalism. We take great pride in our essential task of helping our students and families determine the best way to meet the educational expenses.

The Financial Aid Professional shall:

  1. Be committed to removing financial barriers for those who wish to pursue postsecondary learning.
  2. Make every effort to assist students with financial need.
  3. Be aware of the issues affecting students and advocate their interests at the institutional, state, and federal levels.
  4. Support efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.
  5. Educate students and families through quality consumer information.
  6. Respect the dignity and protect the privacy of students, and ensure the confidentiality of student records and personal circumstances.
  7. Ensure equity by applying all need analysis formulas consistently across the institution’s full population of student financial aid applicants.
  8. Provide services that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age or economic status.
  9. Recognize the need for professional development and continuing education opportunities.
  10. Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
  11. Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
  12. Maintain the highest level of professionalism, reflecting a commitment to the goals of the National Association of Student Financial Aid Administrators.