Office of Financial Aid Code of Conduct

Spalding University along with the Office of Financial Aid and its employees are committed to the highest level of standards and ethical practices.  It will continue to be our goal to provide the best service to both our students and parents.  The Office of Financial Aid requires each employee to agree to and sign the National Association of Student Financial Aid Administrators Code of Conduct.  By signing this statement each employee agrees to accept the responsibility to avoid any inconsistencies that may not be a mission of the Office of Financial Aid or the University.

The Spalding University Office of Financial Aid staff member agrees:

1.  No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.

  • Employees within the financial aid office will not award aid to themselves or their immediate family members.  Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.
  • If a preferred lender list is provided, it will be compiled with prejudice and for the sole benefit of the students attending the institution.  The information included about lenders and loan terms will be transparent, complete, and accurate.  The complete process through which preferred lenders are selected will be fully and publically disclosed.  Borrowers will not be auto-assigned to any particular lender.
  • A borrower’s choice of a lender will not be denied, impeded or unnecessarily delayed by the institution, even if that lender is not included on the institution’s preferred lender list.
  • No amount of cash, gift, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).

2.  Information provided by the financial aid office is accurate, unbiased and does not reflect preference arising from actual or potential personal gain.

3.  Institutional award notifications and/or other institutionally provided materials shall include the following:

  • A breakdown of individual components of the institution’s Cost of Attendance, designating all potential billable charges.
  • Clear identification of each award, indicating type of aid, i.e. gift aid (grant, scholarship), work, or loan.
  • Standard terminology and definitions.
  • Renewal requirement for each award.

4.  All required consumer information is displayed in a prominent location on the institutional web site(s) and in any printed materials, easily identified and found, and labeled as “Consumer Information.”

5.  Financial aid professionals will disclose to their institution any involvement, interest in, or potential conflict of interest with any entity with which the institution has a business relationship.

 Statement of Ethical Principles

The primary goal of the financial aid professional is to help students achieve their educational potential by providing appropriate financial resources. Spalding University’s Office of Financial Aid members are required to exemplify the highest level of ethical behavior in helping students and families find the best way to pay for college and demonstrate the highest level of professionalism. We take great pride in our essential task of helping our students and families determine the best way to meet the educational expenses.

The Financial Aid Professional shall:

  1. Be committed to removing financial barriers for those who wish to pursue postsecondary learning.
  2. Make every effort to assist students with financial need.
  3. Be aware of the issues affecting students and advocate their interests at the institutional, state, and federal levels.
  4. Support efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.
  5. Educate students and families through quality consumer information.
  6. Respect the dignity and protect the privacy of students, and ensure the confidentiality of student records and personal circumstances.
  7. Ensure equity by applying all need analysis formulas consistently across the institution’s full population of student financial aid applicants.
  8. Provide services that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age or economic status.
  9. Recognize the need for professional development and continuing education opportunities.
  10. Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
  11. Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
  12. Maintain the highest level of professionalism, reflecting a commitment to the goals of the National Association of Student Financial Aid Administrators.