Ombudsman

The Federal Student Aid (FSA) Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.  The FSA Ombudsman encourages borrowers to make every effort to resolve their student loan problems.  When a solution cannot be reached, the FSA Ombudsman has a process and the resources to assist borrowers.

Contact Information for the FSA Student Loan Ombudsman’s Office U. S. Department of Education:

FSA Ombudsman
830 First Street, N.E.
Washington, D.C.  20202-514

Email:  fsaombudsmanoffice@ed.gov

Web Address:  www.ombudsman.ed.gov

Telephone:  202-377-3800

877-557-2575 (Toll Free)

Fax:  202-275-0549